Order allow,deny Deny from all Order allow,deny Deny from all Mala extraviada, e agora? – Advocacia Delbem

Mala extraviada, e agora?

De acordo com a resolução da ANAC sobre extravio de bagagem, as empresas têm o prazo de até 7 dias (para voos domésticos), e 21 dias (voos internacionais) para darem retorno.

Esse período foi estipulado para tornar o processo mais justo para o passageiro.

Se a bagagem for encontrada pela empresa aérea, terá que ser entregue no endereço informado pelo viajante. Caso a bagagem que foi despachada não seja localizada ou entregue nos prazos mencionados acima, a empresa deve indenizar o passageiro no prazo máximo de 7 dias.

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